Shipping
International shipping is handled by INTERNATIONAL Express Mail Service,within one week time delivery normally.
All orders will be insured for the full purchase amount,and can be tracked at the EMS website.
All international shipments are shipped via EMS mainly in retailing,while for wholesaling,please contact us now,click us to Feedback now,that is why you can enjoy your free shipping and great discount offering here and save more money now enjoying real brand new quality.
All the shoes will be mailed inside another box!!
After placing an order,you can track your order online with clicking the botton of "Order Tracking"at the website!We mainly ship to UK,US,Canada,Germany,Spain Etc.If in United Kindom,you may also track according to the following.
Return policy
We are committed to your complete satisfaction.You must contact us before sending the items back.All items sent back to us must be in their original condition(not worn,altered or washed,with all tags attached).
If returning items for a refund:all returned items are subject to a 20% restocking fee.Shipping and handling charges(15%) are non-refundable.
We do not cover the shipping cost of returns or exchanges,you will be responsible for the shipping and handling costs.Additionally,we recommend that you add tracking and insurance for your own protection,as we cannot be responsible for lost shipments.
Exchanges
We will accept exchanges for a different size or color within 15 days of the original order dispatch date.Please contact us with your Order ID and one of our team members will help you.If you would like to exchange items to a different style,you would have to return your items for a refund(as per Return policy)and place a new order for the style you prefer.
You must contact us before sending the items back.All items sent back to us must be in their original condition i.e.not worn,altered or washed,with all tags attached.Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges,you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.We recommend that you add tracking and insurance when sending items to us for your own protection,as we cannot be responsible for lost shipments.Shipping and handling charges are non-refundable.
Order Cancellation
Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orders placing,so we are not always able to cancel an order after it is placed.Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice:If you did not receive your 10-digit tracking number within 3 days after placing your order,your e-mail server may have seen it as spam.In this case,pleasecontact usfor assistance in orders' tracking.
